Portfolio Highlights
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Experience in different industries: SaaS solutions, agricultural tech, and regulatory compliance.
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Areas of specialization: generative research, systems design, and UX strategy.
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Proficiency in user interviews, strategic design and identifying user insights.
My Latest Work
Researched and designed a web app to manage audit readiness in real time
Lead UX Researcher & Designer | 2022-2023
I led the development of a web application within enterprise software aimed at facilitating food safety audit readiness.
Conducted an in-depth analysis for the calendar feature redesign
Lead UX Researcher | 2023
I gathered and analyzed user data to identify patterns and opportunities, shaping Highland's strategy for redesigning the Food Safety calendar feature.
Conducted a mixed methods analysis to minimize customer service requests
Lead UX Researcher & Designer | 2022
I conducted an internal UX research study, reducing customer service requests and enhancing the user experience through targeted improvements.
Password protected project
ACCESSIBILITY HEURISTICS EVALUATION
Conducted a heuristic evaluation across the Highland portfolio
Lead UX Researcher | 2021
I worked with the front-end developer and product owners to identify and address surface-level accessibility issues in production.
Password protected project
Proof of concept to create an immersive showroom tour
Lead UX Researcher & Designer | 2019
I redesigned the commercial showroom experience and incorporated interactive features to instantly showcase options to clients.